Information We Collect
Personal Information You Provide
When you register for our programs or contact us, we collect information you voluntarily share. This helps us provide personalized education and support throughout your learning journey.
- Full name and professional title
- Email address and phone number
- Company information and industry background
- Educational background and experience level
- Learning goals and specific interests in capital budgeting
- Payment information for course enrollment
- Communication preferences and accessibility needs
Automatically Collected Data
Our website automatically gathers certain technical information to improve your browsing experience and help us understand how our educational content performs.
- IP address and general location information
- Browser type, device information, and operating system
- Pages visited and time spent on each section
- Referral sources and search terms used
- Course progress and learning module completion
- Downloads and resource access patterns
How We Use Your Information
We use your information primarily to deliver exceptional educational experiences and support your professional development in capital budgeting. Every use serves a legitimate business purpose that directly benefits your learning journey.
Educational Services
- Customizing course content based on your experience level
- Providing personalized feedback and progress tracking
- Sending course updates, schedules, and important announcements
- Facilitating peer connections and networking opportunities
- Offering additional resources tailored to your interests
Communication and Support
We contact you about your courses, send educational newsletters, and respond to your questions. You can adjust these preferences anytime through your account settings or by contacting us directly.
Service Improvement
Anonymous usage data helps us enhance our educational platform, develop new learning materials, and identify areas where students need additional support. This analysis never includes personally identifiable information.
Data Sharing and Disclosure
We maintain strict controls over who can access your information. BrightMentis does not sell, rent, or trade your personal data to third parties for marketing purposes. Any sharing occurs only under specific circumstances outlined below.
Service Providers
We work with carefully selected partners who help deliver our educational services. These companies are bound by strict confidentiality agreements and can only use your data for specified purposes.
- Payment processors for secure transaction handling
- Email service providers for course communications
- Learning management system hosts for course delivery
- Customer support platforms for inquiry management
Legal Requirements
We may disclose information when required by Vietnamese law, court orders, or government regulations. We'll notify you of such requests unless legally prohibited from doing so.
Your Privacy Rights
You maintain significant control over your personal information. These rights ensure you can make informed decisions about your data and how we use it.
Access Your Data
Request a complete copy of all personal information we hold about you, including how it's been used and shared.
Update Information
Correct any inaccurate or incomplete personal information in your account at any time through our platform.
Delete Your Account
Request permanent deletion of your personal information, subject to legal retention requirements.
Limit Processing
Restrict how we use your information while maintaining your account access and course progress.
Data Portability
Receive your personal data in a structured format that you can transfer to another service provider.
Withdraw Consent
Revoke permission for specific uses of your data, such as marketing communications or optional features.
How to Exercise Your Rights
Contact us at contact@brightmentis.com with your specific request. We'll respond within 30 days and may need to verify your identity before processing certain requests. Most updates can be made directly through your account dashboard.
Data Security Measures
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our approach combines technical safeguards with strict internal policies.
Technical Safeguards
All data transmissions use industry-standard encryption. Our servers are housed in secure facilities with physical access controls, environmental monitoring, and 24/7 surveillance. We regularly update software and conduct vulnerability assessments.
Administrative Controls
Access to personal information is restricted to authorized employees who need it for their job duties. All staff receive privacy training and must sign confidentiality agreements. We maintain detailed logs of data access and changes.
Data Retention and Deletion
We keep your information only as long as necessary to provide our educational services and meet legal obligations. Different types of data have different retention periods based on their purpose and applicable regulations.
Active Account Information
While your account remains active, we retain your profile information, course progress, and communication preferences. You can update or delete most of this information anytime through your account settings.
Inactive Accounts
After 3 years of inactivity, we'll contact you about account closure. If no response is received within 90 days, we'll delete your personal information while preserving anonymous course completion records for educational research.
Legal Requirements
Some information must be retained longer for tax, accounting, or legal compliance. Financial records are kept for 7 years, while educational certifications may be maintained indefinitely to verify credentials.
Vietnam Data Protection Compliance
As a company operating in Vietnam, we comply with the Law on Cybersecurity 2018 and Decree 13/2023/ND-CP on personal data protection. We maintain data processing records, conduct impact assessments for high-risk activities, and report security incidents to relevant authorities when required.
For Vietnamese residents, you have additional rights under local data protection laws, including the right to request information about cross-border data transfers and to lodge complaints with the Authority of Information Security under the Ministry of Information and Communications.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our educational platform is used. You have control over most cookie settings through your browser.
Essential Cookies
These cookies are necessary for basic website functionality, including login sessions, course progress saving, and security features. They cannot be disabled without affecting your ability to use our educational platform effectively.
Analytics and Performance
We use Google Analytics and similar tools to understand how students interact with our content. This data helps us improve course structure and identify areas where learners struggle. All analytics data is anonymous and aggregated.
Managing Cookie Preferences
Most browsers allow you to control cookies through their settings. However, disabling certain cookies may limit your access to some features of our educational platform. You can also use browser extensions to manage tracking technologies.
International Data Transfers
Some of our service providers and technology partners are located outside Vietnam. When we transfer your data internationally, we ensure adequate protection through contractual safeguards and compliance with applicable data protection laws.
Transfer Safeguards
We use standard contractual clauses, adequacy decisions, and other approved mechanisms to protect your data during international transfers. All receiving parties must provide equivalent data protection to Vietnamese standards.
Third Country Processing
Our primary data processing occurs within Vietnam, but some services like email delivery and payment processing may involve servers in the United States, Singapore, or European Union. These transfers are covered by appropriate legal frameworks.
Policy Updates and Changes
We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before taking effect.
Minor updates, such as contact information changes or clarifications, may be posted immediately with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Our Privacy Team
Have questions about your privacy or this policy? We're here to help.
We respond to all privacy inquiries within 3 business days and provide detailed explanations about your rights and our practices.